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Grievance Officer and complaints
Who to write to, and what happens next.
Draft. This page is to be reviewed by our advocate before launch. Hindi and Tamil versions follow once the advocate has approved the text.
Grievance Officer
- Name
- Piyush Chawla
- [email protected]
- Acknowledgement
- Within 24 hours
- Resolution
- Within 15 days
The complaints process
- Use Report this professional on their profile, or email the Grievance Officer with the professional's name and what is wrong. Do not send case details.
- We acknowledge within 24 hours and may suspend the listing while we look into it.
- We check the registration, ask the professional to respond, and tell you the outcome within 15 days.
- If a professional's conduct is the issue, you can also complain to their professional body (ICAI, the State Bar Council or ICSI). We do not decide professional misconduct.
Complaints about your data
For privacy requests and complaints, see the Privacy notice for the professionals portal and the main Grievance Officer page.